What data capture accuracy can you guarantee? A: Formax guarantees an industry standard 99.5% accuracy rate. But Formax can also tailor a customized solution that is guaranteed to meet your accuracy requirements regardless of what is necessary.
How fast can you process my work? A: We live in a business culture that requires precision and accuracy combined with speed. Though customer's needs vary, Formax typically processes work in less than 24 hours. However, it is possible to process work real-time as your project may allow. As with our quality, we guarantee our turnaround time commitments as well.
Who will I interface with throughout the relationship? A: As with each customer, Formax will assign a Business Unit Manager (located here in the United States) to your company, who will provide day-to-day support to your program. No more hassle with foreign accents or international phone calls. Speed and professionalism is our promise!
How does Formax offer such low rates? A: Formax has some of the lowest overhead in the entire business process outsourcing industry. Combine this with our proprietary ultra efficient data conversion software allows us to provide some of the best rates in the industry.